Frequently Asked
Questions

Getting started is simple. Schedule a consultation with one of our licensed medical providers, complete your health history, and provide any required lab work. Your provider will review your goals, medical history, and treatment options before creating a personalized plan for you.

Yes. All patients must complete a medical consultation before treatment can be prescribed. This allows your provider to determine whether treatment is appropriate and safe for you.

Your provider will review your medical history, current medications, health goals, previous treatments, and any relevant lab results. You’ll also have the opportunity to ask questions and discuss which treatment options may be appropriate for you.

You don’t have to figure that out on your own. During your consultation, your provider will discuss your goals and recommend the program and treatment approach that best fits your needs.

Our medical team can provide the appropriate lab order or help coordinate the testing required for your treatment plan.

Once your consultation is complete, your provider has approved treatment, and any required labs or documentation have been reviewed, your prescription can be submitted for processing. Timing may vary depending on the treatment and pharmacy.

Yes. Many patients transfer their GLP-1 care to Hello Dose. Your provider will review your current medication, dose, treatment history, and response before determining the safest way to continue.

You can schedule a consultation to discuss restarting treatment. Your provider will review how long you have been off medication, your previous dose, your response to treatment, and any changes in your health before recommending a starting dose.

Yes! All Hello Dose care can be completed through telehealth, including consultations, follow-ups, treatment adjustments, and ongoing support.

Hello Dose is designed to provide ongoing care, not simply a prescription. Depending on your program, you may have access to provider follow-ups, treatment monitoring, nutrition and lifestyle guidance, educational resources, and support from our care team.

Absolutely. A consultation does not obligate you to begin medication. It is an opportunity to discuss your goals, concerns, and available options with a medical provider before making a decision.

Pricing depends on the program, medication, and treatment plan you select. Our team will review all applicable costs with you before you enroll.

Your membership benefits depend on your specific program and may include medical oversight, provider consultations, follow-up care, treatment monitoring, lab coordination, educational resources, nutrition support, and access to member benefits.

This depends on the program. Some plans include medication while others provide medical oversight and access to medications at an additional cost. Your exact pricing will be explained before enrollment.

Lab costs may be separate from your membership or treatment fee. If bloodwork is required, our team will explain your options and any associated costs.

Any costs associated with your selected program, medication, labs, shipping, or additional services will be explained before you proceed. We aim to make pricing as transparent as possible.

Hello Dose is primarily a self-pay service and does not rely on insurance coverage for its programs. Depending on your circumstances, certain outside services such as laboratory testing may be eligible for insurance coverage.

Eligibility for HSA or FSA reimbursement depends on your individual plan and the service provided. We recommend confirming coverage directly with your HSA or FSA administrator.

Billing is based on the payment schedule associated with your program. Recurring memberships are generally charged according to the billing cycle agreed to at enrollment.

Yes, Hello Dose programs include an initial minimum commitment. Your specific commitment period and membership terms will be clearly explained before you enroll.

Contact the Hello Dose team if you wish to cancel. Cancellation terms, notice requirements, and any outstanding medication orders or payments will be handled according to your membership agreement.

This depends on the program you select. Some plans include multiple dose levels within the same monthly price, while others may vary based on medication or dosage. Your plan details will explain how dose changes affect pricing.

A licensed medical provider will review your health history, medications, risk factors, and treatment goals before prescribing a GLP-1. Not every medication is appropriate for every patient.

A licensed medical provider makes all medical eligibility and prescribing decisions based on your individual health information.

Common side effects can include nausea, constipation, diarrhea, decreased appetite, abdominal discomfort, reflux, or vomiting. Many side effects are gastrointestinal and may improve as your body adjusts.

Contact your medical team so your symptoms can be reviewed. Your provider may recommend changes to your diet, hydration, medication timing, supportive treatment, or dose depending on your symptoms.

Hello Dose patients have access to the care team for treatment-related questions. Depending on the concern, our team may provide guidance or arrange follow-up with a medical provider.

GLP-1 medications are generally started at a lower dose so your body has time to adjust. Gradual dosing can help improve tolerability and reduce the likelihood or severity of certain side effects.

Contact your provider. Rapid weight loss may require adjustments to your nutrition, hydration, activity, or medication dose to help support healthy and sustainable progress.

Contact your provider immediately. GLP-1 medications are generally not used during pregnancy, and your provider will advise you on safely discontinuing treatment and next steps.

Follow-up laboratory testing may be recommended depending on your treatment, health history, symptoms, and provider recommendations.

Prescriptions are sent to appropriately licensed pharmacies based on the medication prescribed and your location. Your specific dispensing pharmacy may vary.

Hello Dose offers personalized medical programs focused on weight management, metabolic health, longevity, and overall wellness. Available options may include traditional GLP-1 treatment, microdosing, maintenance care, longevity services, peptide therapy, and hormone-related care when clinically appropriate.

The DROP Program is designed for patients pursuing structured medical weight management with GLP-1 therapy. Microdosing uses lower doses and may be considered for patients who have different treatment goals, sensitivity to standard doses, or specific clinical needs. Your provider will determine which approach is appropriate for you.

Your provider will consider your goals, medical history, previous GLP-1 experience, medication tolerance, starting weight, appetite, metabolic health, and other factors before recommending an approach.

You are encouraged to discuss your preferences with your provider. The final medication selection, however, must be based on medical appropriateness and your provider’s clinical judgment.

Your provider will explain why another option may be better suited to your medical history, goals, previous treatment response, or risk factors. You will always have an opportunity to discuss your concerns and options before proceeding.

Yes. Maintenance options are available for patients who have reached their goals or no longer require the same level of active weight-loss treatment but would like continued medical support.

Reaching your goal weight does not necessarily mean your care ends. Your provider can help develop a maintenance strategy focused on preserving your progress, managing appetite, supporting metabolic health, and reducing the likelihood of weight regain.

The Longevity Program is designed for patients who want continued medical oversight and a broader focus on long-term health and wellness. Depending on the program, services may include medical consultations, lab monitoring, access to additional wellness treatments, nutrition support, and other member benefits.

Potentially, yes. Peptide therapy and GLP-1 treatment are separate options. Your provider will determine which treatments are appropriate based on your individual goals and medical history.

In some circumstances, yes. Patients may qualify for more than one service or treatment. Your provider will review the combination to ensure that it is medically appropriate and that your overall treatment plan is coordinated.

Yes. Hello Dose does not believe in a one-size-fits-all approach. Your medication, dose, treatment schedule, follow-up plan, and supportive services are tailored to your individual goals, response, and medical needs.

Absolutely. You do not need to choose a program before speaking with us. Your consultation is designed to help identify your goals and determine which options may be the best fit for you.